Privacy Policy
Last updated: 10/11/2025
Welcome to Geotravels (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile application, APIs, and related services (collectively, the “Platform”).
By using our Platform, you consent to the practices described in this Policy. If you do not agree, please discontinue use immediately.
Information We Collect
We collect information to provide better travel experiences and improve our services. The information we collect includes:
Personal Information –
When you create an account, book a trip, or contact us, we may collect:
- Full name, email address, phone number, and contact information;
- Payment details such as card information or bank account data (processed securely via Flutterwave);
- Passport or ID details for travel and visa applications;
- Travel preferences, dates, and itinerary details.
Non-Personal Information –
We may collect
- Browser type, device information, IP address, and location data;
- Usage statistics, referring URLs, and pages visited on the Platform;
- Cookies and similar technologies to improve your experience and remember preferences.
How We Use Your Information
We use the information collected for purposes including:
- Processing bookings, payments, and confirmations;
- Providing customer support and responding to inquiries;
- Personalizing your experience and travel recommendations;
- Sending updates about bookings, offers, or service changes;
- Improving the functionality and security of our Platform; and
- Complying with applicable legal and regulatory requirements.
We do not sell, rent, or trade your personal data with third parties.
How We Share Information
We may share your information only when necessary and under strict conditions:
- Service Providers: With airlines, hotels, embassies, and logistics partners to process and fulfill your bookings;
- Payment Processors: With trusted gateways like Paystack and Flutterwave to handle secure transactions;
- Legal Obligations: With government authorities, law enforcement, or regulatory bodies when required by law;
- Business Transfers: In the event of a merger, acquisition, or reorganization, your information may be transferred as part of the business assets.
All third parties are obligated to protect your information and use it only for legitimate purposes related to your travel service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies help us:
- Recognize your device for faster login and navigation;
- Analyze Platform traffic and usage patterns; and
- Provide tailored content and offers.
You can modify your browser settings to decline cookies, though some features of the Platform may not function properly as a result.
Data Security
We take data protection seriously. Geotravels implements industry-standard security measures to protect your personal data, including encryption, firewalls, and secure data storage.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, review, or request a copy of your data;
- Request correction or deletion of inaccurate information;
- Withdraw consent to data processing (where applicable);
- Object to or restrict how we use your data;
- Request transfer of your data to another service provider.
To exercise these rights, please contact us at corporate@gowithgeo.com
Third-Party Links
Our Platform may contain links to third-party websites or services. Geotravels is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging with them.
Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor has provided us with data, we will promptly delete it.
International Data Transfers
Since we operate primarily from Nigeria, your data may be stored and processed both locally and in other countries where our partners operate. We ensure that all international transfers comply with applicable data protection laws and are subject to adequate safeguards.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology, or business operations. The latest version will always be available on our website, with the “Last Updated” date revised accordingly. Continued use of our Platform means you accept the updated Policy.
Contact Us
For inquiries, complaints, or feedback, please reach out to us:
Geotravels Support
Email: corporate@gowithgeo.com
Phone: 09139350405
Address: GEO TRAVELS & TOURS LTD 8a, Alfred Rewane (Kingsway Road) Ikoyi, Lagos, Nigeria.
Thank you for choosing Geotravels. Connecting you to the world.
